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Inspired by the Toyota Production System (TPS), lean has become the global benchmark for organizations seeking to produce better, faster, and at lower cost. Its strength lies in its pragmatic approach: analyzing end-to-end processes, identifying tasks that consume time, energy, or money, and focusing efforts on those that actually contribute to the value perceived by the customer.

According to a study conducted by the AFNOR Group, 90% of companies reported non-quality costs amounting to nearly 5% of their revenue. The actual impacts and hidden intangible costs are often underestimated due to the absence of key performance indicators. As a result, losses can be significant, reaching up to 40% of revenue depending on the organization.